At The Courageous Church, we believe in fostering a culture of open communication, respect, and understanding. We understand that issues may arise from time to time, and we are committed to addressing these in a fair and transparent manner. This page outlines the process of when to discuss issues with an employee versus when to write them up.

Discussion

The first step in addressing any issue should always be a direct conversation. This is applicable in situations where the issue is minor, such as a misunderstanding, a minor mistake, or a first-time occurrence. The goal of this discussion is to provide feedback, clarify expectations, and offer guidance for improvement.

During this conversation, the supervisor should clearly explain the issue, listen to the employee's perspective, and together, develop a plan for improvement. This approach fosters a positive work environment, encourages personal growth, and promotes a culture of learning from mistakes.

A written documentation or "write-up" is necessary when the issue is more serious, repeated despite verbal discussions, or involves a violation of church policies or procedures. Examples may include consistent tardiness, failure to complete assigned tasks, or inappropriate behavior towards others.

The write-up should clearly outline the issue, the impact on the church or team, and the expected behavior moving forward. It should also include any previous discussions or warnings about the issue. The employee should be given an opportunity to read, understand, and sign the write-up. A copy should be kept in the employee's file for future reference.

Remember, the goal of a write-up is not to punish, but to formally communicate the seriousness of the issue and the need for immediate improvement. It also serves as a record of the steps taken to address the issue, which can be crucial in case of potential legal implications.

In both cases, it is important to approach the situation with empathy and respect, focusing on the issue at hand rather than the person. Always ensure that the conversation is private, and avoid discussing the issue with other employees to maintain confidentiality.

At The Courageous Church, we are committed to supporting our employees in their journey of growth and development. We believe that by addressing issues promptly and constructively, we can build a stronger, more effective team.